RIGHT OF WITHDRAWAL

 

RIGHT OF WITHDRAWAL

You have the right to cancel your order up to 14 days after receipt without giving any reason, provided that the seal has not been broken. When the seal is broken, your order is final and can no longer be returned.

If you use your right of withdrawal, you have another 14 days after cancellation to return your product. If you return the order, you will be credited with the order amount , excluding shipping costs (see general terms and conditions). The costs for returning from your home to the webshop are for your own account. For the costs, consult the website of your carrier for the exact rates.

If you make use of your right of withdrawal, the product will be returned to Juflogie® with all accessories supplied in its original condition and packaging. To exercise this right, please contact us via CONTACT.


We will then refund the order amount due within 14 days of receipt of the returned order. Refund your return, provided that the product has already been returned in good order.


Right of withdrawal Info:

Does the right of withdrawal apply?
Yes, you can return your order within 14 days of purchase provided the products are unopened.

How can the customer make use of his right of withdrawal?
Go to the contact form and send us a message with the order number.

When does the right of withdrawal expire?
When the package is opened.

Does the customer have to pay return costs him self?
Yes, the costs for returning the goods (possibly by registered mail) are for your account.

Is there anything outside the right of withdrawal?
Yes, tea and coffee (PRODUCT ON ORDER) products fall outside the right of withdrawal because they are custom-
packaged or roasted.


IMPORTANT: These Rights are exclusive to the Eurozone. 
                       This right does not apply outside of the EU.

More info: General Conditions.

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